In this episode, Corinne Heck, founder of Details Flowers Software, joins us on the Team Flower Podcast. We are talking all about the Details Flowers Software, how it works, and who it’s for.
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How to Tell Your Event Clients You're Expecting
When it comes time to share your pregnancy, it may feel scary and very personal. How and when will you tell them? What will their reaction be? Will you lose future bookings? Only you will know when the time is right and how you would like to communicate with your clients. Some people choose to share right at the twelve-week mark, while others wait until they are further along.
Floral Client Inquiries: 5 Simple Ways to Give Grace When You Have to Say No
Let's talk about how we treat people behind all our inquiries. Not just our ideal clients — we lavishly love and adore those folks! But what about the less than ideal clients? The ones that never even become clients. How do we honor and show grace to them?
Creating Tracking Systems for Your Floral Business
Whether you’re in your first month or your fifth year of business, I’d encourage you to start keeping track of different areas in your biz. After all, how do you know what treatment is required if you don’t know the diagnosis? How do you know what solutions to implement if you don’t know what areas need improving? How can you keep on top of enquiries when you’ve dealt with 30+ different names in the last month? Systems.