All tagged referral

5 Totally Free Things You Can Do to Improve Your Client Experience

If your clients aren’t giving you glowing reviews and referrals after their special day, there are probably kinks in your client experience strategy. The client experience is the journey that the customer takes starting from outside the doors to then browsing the products inside, purchasing, and telling everyone about the store after they leave. It’s your game plan for taking your clients from inquiry to after the wedding day. (Yes, I said after!)